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Negative order amount in dashboard latest order when order is cancelled where coupon has been used #18754

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albsa opened this issue Oct 22, 2018 · 8 comments
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Negative order amount in dashboard latest order when order is cancelled where coupon has been used #18754

albsa opened this issue Oct 22, 2018 · 8 comments
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@niravkrish
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Component: Sales Fixed in 2.2.x The issue has been fixed in 2.2 release line Fixed in 2.3.x The issue has been fixed in 2.3 release line Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development Reproduced on 2.2.x The issue has been reproduced on latest 2.2 release Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release

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@albsa
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albsa commented Oct 22, 2018

Preconditions (*)

  1. Magento v2.2.6
  2. PHP 7.1.31

Steps to reproduce (*)

  1. Place an order with a coupon code, for example 4.95 EUR off
  2. Cancel the order

Expected result (*)

  1. Expected to see an order with result of 0 in the dashboard latest orders.

Actual result (*)

  1. Getting these results

schermafbeelding 2018-10-22 om 23 03 12
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Hi @albsa. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • Summary of the issue
  • Information on your environment
  • Steps to reproduce
  • Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me $VERSION instance

where $VERSION is version tags (starting from 2.2.0+) or develop branches (for example: 2.3-develop).
For more details, please, review the Magento Contributor Assistant documentation.

@albsa do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

  • yes
  • no

@magento-engcom-team magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label Oct 22, 2018
@ghost ghost self-assigned this Oct 23, 2018
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magento-engcom-team commented Oct 23, 2018 •
edited by ghost
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Hi @engcom-backlog-nazar. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

    DetailsIf the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

  • 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

  • 4. Verify that the issue is reproducible on 2.3-develop branch

    Details- Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

  • 5. Verify that the issue is reproducible on 2.2-develop branch.

    Details- Add the comment @magento-engcom-team give me 2.2-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.2-develop branch, please add the label Reproduced on 2.2.x

  • 6. Add label Issue: Confirmed once verification is complete.

  • 7. Make sure that automatic system confirms that report has been added to the backlog.

@ghost ghost added Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Component: Sales Reproduced on 2.2.x The issue has been reproduced on latest 2.2 release Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed labels Oct 23, 2018
@magento-engcom-team magento-engcom-team added the Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development label Oct 23, 2018
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@engcom-backlog-nazar Thank you for verifying the issue. Based on the provided information internal tickets MAGETWO-95861, MAGETWO-95862 were created

@ghost ghost removed their assignment Oct 23, 2018
@robbie-thompson robbie-thompson mentioned this issue Oct 24, 2018
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4 tasks
@niravkrish niravkrish self-assigned this Nov 24, 2018
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Hi @niravkrish. Thank you for working on this issue.
Looks like this issue is already verified and confirmed. But if your want to validate it one more time, please, go though the following instruction:

  • 1. Add/Edit Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

  • 2. Verify that the issue is reproducible on 2.3-develop branch

    Details- Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

  • 3. Verify that the issue is reproducible on 2.2-develop branch.

    Details- Add the comment @magento-engcom-team give me 2.2-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.2-develop branch, please add the label Reproduced on 2.2.x

  • 4. If the issue is not relevant or is not reproducible any more, feel free to close it.

niravkrish pushed a commit to niravkrish/magento2 that referenced this issue Nov 24, 2018
fixed Negative order amount in dashboard - magento#18754
c4f9a02
@niravkrish niravkrish mentioned this issue Nov 24, 2018
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4 tasks
@magento-engcom-team
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Hi @albsa. Thank you for your report.
The issue has been fixed in #19372 by @niravkrish in 2.3-develop branch
Related commit(s):

The fix will be available with the upcoming 2.3.1 release.

@magento-engcom-team magento-engcom-team added the Fixed in 2.3.x The issue has been fixed in 2.3 release line label Jan 26, 2019
magento-engcom-team added a commit that referenced this issue Jan 26, 2019
@magento-engcom-team
ENGCOM-3560: fixed Negative order amount in dashboard - #18754 #19372
7b983b5 
 - Merge Pull Request #19372 from niravkrish/magento2:patch-18754
 - Merged commits:
   1. c4f9a02
magento-engcom-team added a commit that referenced this issue Jan 26, 2019
@magento-engcom-team
ENGCOM-3560: fixed Negative order amount in dashboard - #18754 #19372
2604035 
 - Merge Pull Request #19372 from niravkrish/magento2:patch-18754
 - Merged commits:
   1. c4f9a02
   2. 6ad2344
magento-engcom-team pushed a commit that referenced this issue Jan 26, 2019
@sivaschenko
ENGCOM-3560: fixed Negative order amount in dashboard - #18754 #19372
a556e3c
amol2jcommerce pushed a commit to amol2jcommerce/magento2 that referenced this issue Jan 27, 2019
fixed Negative order amount in dashboard - magento#18754
a8c0b35
@amol2jcommerce amol2jcommerce mentioned this issue Jan 27, 2019
Merged
4 tasks
amol2jcommerce pushed a commit to amol2jcommerce/magento2 that referenced this issue Jan 27, 2019
Merge pull request #16 from amol2jcommerce/2.2-develop-PR-port-19372
9b9f31c 
[Backport] fixed Negative order amount in dashboard - magento#18754
nirav-kadiya added a commit to nirav-kadiya/magento2 that referenced this issue Feb 1, 2019
@nirav-kadiya
[Backport] Fixed - Lifetime update syntax error magento#13309 (#4)
18cf222 
* Escaped output of html attributes

* MAGETWO-97466: Refreshing checkout page deletes shipping address on guest checkout

* MAGETWO-96711: One page Checkout resets Customer data if Product Qty was changed

* MAGETWO-72879: Update product from mini shopping cart doesn't reflect in the shopping cart

* meassage icon alignment issue resolved

* ENGCOM-3851: Static test fix.

* ENGCOM-3893: Static test fix.

* MAGETWO-96711: One page Checkout resets Customer data if Product Qty was changed

* MAGETWO-97826: Skipped Randomly failing MFTF test AdminCheckingCreditMemoTotalsTest

* MAGETWO-97825: Skipped Randomly failing test AdminCreateCreditMemoWhenCartRuleDeletedTest

* Fixed-19800: Contact us : design improvement.

* Fixed 19800 Contact us : design improvement

* Fixed 19800 Contact us : design improvement

* Fixed 19800 Contact us : design improvement

* Fixed 19800 Contact us : design improvement

* Fixed 19800 Contact us : design improvement

* ENGCOM-3763: Static test fix.

* Fixed-19791: Logo vertical misalignment.

* Fixed-Checkbox-Alignement: Checkbox alignment issue.

* MAGETWO-72879: Update product from mini shopping cart doesn't reflect in the shopping cart

* MAGETWO-96711: One page Checkout resets Customer data if Product Qty was changed

* MAGETWO-94348: The cart rule cannot affect the Bundle product with Fixed Price

* magento#18362: Fixed static tests

* Added constants to unit codes to make it easier to reuse it if necessary.

* ENGCOM-3774: Static test fix.

* MAGETWO-96815: There is no option to remove the Store Credit from the payment page of checkout

* Fix negative credit memo bug caused by credit memo discount total calculator

* ENGCOM-3720: Static test fix.

* Added required error message.

If any JSON error occurs user will be be shown error message if the app mode is not in Production.

* Fixed Unused Local variable

* Fixed unused local variable

* Removed use of Class ObjectManager in Construct

* Updated to show error message to all Env.

* Update lib/internal/Magento/Framework/Serialize/Serializer/Json.php

Co-Authored-By: vinogcs <[email protected]>

* ENGCOM-3782: Static test fix.

* Add useful debug info for which website has not been found

* Add with code/with id text

* MAGETWO-73598: CLONE - Quans: Orders API without key/value on ADDITIONAL_INFORMATION (only values)

* MAGETWO-96815: There is no option to remove the Store Credit from the payment page of checkout

* Issue fixed magento#19985 Send email confirmation popup close button area overlapping to content

Issue fixed magento#19985 Send email confirmation popup close button area overlapping to content

* Issue fixed magento#19985 Send email confirmation popup close button area overlapping

Issue fixed magento#19985 Send email confirmation popup close button area overlapping

* Order API resources updated.

* 'wishlist-page-edit-remove-item-misalign' :: On wish list page edit, remove item misalign in 640 X 767 resolution

* Order-view-invoices :: Order view invoices template not display proper on ipad

* Updated CancelOrderItemObserver.php

Fixed Issue magento#20121 Cancel order increases stock although "Set Items' Status to be In Stock When Order is Cancelled" is set to No

* ENGCOM-3845: Static test fix.

* MAGETWO-74604: Event clean_cache_by_tags didn't clean all tags pointed in getIdentity

* MAGETWO-73598: CLONE - Quans: Orders API without key/value on ADDITIONAL_INFORMATION (only values)

* MAGETWO-97899: [FT] [MFTF] AdminAvailabilityCreditMemoWithNoPaymentTest fails because of bad design

* MAGETWO-94157: Issue with products with customizable options

* MAGETWO-94348: The cart rule cannot affect the Bundle product with Fixed Price

* MAGETWO-93832: Automate with MFTF Copy Single Update to Another Update

* MAGETWO-73598: CLONE - Quans: Orders API without key/value on ADDITIONAL_INFORMATION (only values)

* Static test fix.

* MAGETWO-95276: Varnish "Connection reset by peer" error when large catalog is reindexed on schedule

* MAGETWO-95176: Detaching category from product causes massive product url regeneration

* MAGETWO-94348: The cart rule cannot affect the Bundle product with Fixed Price

* MAGETWO-73625: Products change in one category will cause cache miss for other categories (Only reproducible by unassigning products from backend category page)

* admin-order-info-issue2.2

* MAGETWO-94348: The cart rule cannot affect the Bundle product with Fixed Price

* MAGETWO-94348: The cart rule cannot affect the Bundle product with Fixed Price

* Fix static test.

* MAGETWO-95176: Detaching category from product causes massive product url regeneration

* magento#20376 Fix issue with file uploading if an upload field is disabled

* magento#20461 Add translate component

* (Fixes issue magento#18027) Round the total amount to 4 decimal places, to avoid floating point overflows

* round the total amount only if it is float

* round base total amount

* cast formatted number to float

* thousand separator removed from number format

* use round instead of number_format to round the total amount

* unnecessary comments removed

* ENGCOM-3464: Static tests fixed.

* fixed Negative order amount in dashboard - magento#18754

* Fix static test.

* Update styles-old.less

* update-button-issue-while-updating-billing-and-shipping-address

* MAGETWO-95752: Unable to create Configurations for Configurable Products

* issue fixed magento#20563 Go to shipping information, Update qty & Addresses and Enter a new address button Not aligned from left and right in 767px screen size

issue fixed magento#20563 Go to shipping information, Update qty & Addresses and Enter a new address button Not aligned from left and right in 767px screen size

* recent-order-product-title-misaligned

* Fix static tests.

* Fix static tests.

* MAGETWO-94348: The cart rule cannot affect the Bundle product with Fixed Price

* MAGETWO-95752: Unable to create Configurations for Configurable Products

* MAGETWO-95752: Unable to create Configurations for Configurable Products

* MAGETWO-95752: Unable to create Configurations for Configurable Products

* MAGETWO-94114: Cannot refresh Captcha image in production mode

* MQE-1420: Bump MFTF version in Magento

- MFTF version bump + allure-codeception dependency update.

* MQE-1420: Bump MFTF version in Magento

- changing argument from its own attribute to part of the command

* Fixed issue of Lifetime update syntax error

* Fix static test.
@rav-redchamps rav-redchamps mentioned this issue Feb 16, 2019
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@rav-redchamps rav-redchamps reopened this Feb 16, 2019
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This issue is still repeatable on 2.3-develop branch when you view data of particular store/website in the admin dashboard.

Just fixed it in pull request #21283

@magento-engcom-team
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Hi @albsa. Thank you for your report.
The issue has been fixed in #21283 by @rav-redchamps in 2.3-develop branch
Related commit(s):

The fix will be available with the upcoming 2.3.2 release.

@eduard13 eduard13 mentioned this issue Mar 26, 2019
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Hi @albsa. Thank you for your report.
The issue has been fixed in #21944 by @eduard13 in 2.2-develop branch
Related commit(s):

The fix will be available with the upcoming 2.2.9 release.

@magento-engcom-team magento-engcom-team added the Fixed in 2.2.x The issue has been fixed in 2.2 release line label Apr 3, 2019
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@niravkrish niravkrish

Labels
Component: Sales Fixed in 2.2.x The issue has been fixed in 2.2 release line Fixed in 2.3.x The issue has been fixed in 2.3 release line Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development Reproduced on 2.2.x The issue has been reproduced on latest 2.2 release Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release
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