Can't Make LDAP work on new installation. Missing packages

[VincentRegios]

As a P.O.C I was testing Netbox, and wanted to test LDAP. The rest of the installation worked, followed the guide. But when I tried to activate the LDAP it broke it. I'm not that skilled in linux / python and alike as I'm currently a student.

in the (venv) enviroment it came with following error when trying to install:

ERROR: Could not install packages due to an OSError: [Errno 13] Permission denied: '/opt/netbox/venv/lib/python3.10/site-packages/pyasn1'
Check the permissions.

tried installing it with sudo permissions and then the error goes away but the browser comes with the following :

Server Error
There was a problem with your request. Please contact an administrator.

The complete exception is provided below:

<class 'django.core.exceptions.ImproperlyConfigured'>

LDAP authentication has been configured, but django-auth-ldap is not installed.

Python version: 3.10.12
NetBox version: 4.1.4
Plugins: None installed
If further assistance is required, please post to the [NetBox discussion forum](https://github.com/netbox-community/netbox/discussions) on GitHub.

[Home Page]

checking in the file location /pyasn1 does not exist, but is the problem the permissions for the entire folder or did the install fail to create the folder ? should I just create the folder?

Everything is installed in a sandbox environment that does not directly have internet connection, but it have access to getting packages from a mirror.

I tried to search for similar subjects but nothing seems to fit this topic.

[LazevAnton]

cd /opt/netbox
source venv/bin/activate
pip install django-auth-ldap
systemctl restart netbox netbox-rq

[VincentRegios]

doing this ( pip install django-auth-ldap ) in the venv enviroment returns the first error
ERROR: Could not install packages due to an OSError: [Errno 13] Permission denied: '/opt/netbox/venv/lib/python3.10/site-packages/pyasn1' Check the permissions.

[VincentRegios]

running a sudo PYTHON=/usr/bin/python3.10 /opt/netbox/upgrade.sh seems to have fixed the problem.