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Unable to delete payment method #51933
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Select Topic AreaQuestion BodyHello there. I was trying to delete an added payment method, but it is impossible. What have I done:
Then I uninstalled Copilot, cancel the trial period, and now trying to delete an added payment method. The tutorial says I need to tap "Update Payment Method" but I can't find this button I selected Billings and plans --> Payment method and tap Edit button on Payment Method section, but "Remove" button is absent Could you help me with this problem? Thanks. |
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Replies: 17 comments 5 replies
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That is strange - I would contact GitHub support and let them know about the issue. I'm sure they will help resolve. |
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alright, thank you |
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Yep, I wrote to support and they will removed the payment method. Just mention GDPR and data privacy. I guess eventually they will get tired, and reintroduce the remove button. |
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The reason is that system needs some time to display the remove button for added payment method. |
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Github does not offer a means to delete payment information. There was another thread on this topic but it has apparently been removed. This is a privacy and security issue for users and so if someone wishes to pursue removing this personally identifiable information from their account, I suggest a couple avenues to purse since Github isn't offering a remedy: If you are in a state with user data privacy laws, submit a complaint here: If your state doesn't have user data privacy laws, submit a complaint through your state's consumer privacy department. You should find a link on your state government's web site. |
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This is very BAD from Github. Does not show a button to Delete the payment info a tactic to keep people attached to github? But whatever it is this is very bad and against user privacy laws. |
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Same Issue.... |
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Alright, still same issue. |
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add paypal as a payment method, then the cc info seems to disappear. then go and revoke permissions on paypal |
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wfm... the payment method doesn't go away, but I know they can't charge it |
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Same Issue. I highly recommend not using this service. Request complete deletion and cancel your card. This is abusive behavior. |
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Fantastic the support links to this which doesn't actually resolve the issue.. |
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Same issue here.. github grabed money from my wallet without asking.. how do I cancel the payment? |
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same here |
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Again same here |
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Still same issue here |
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Create a ticket, It actually worked and they replied after 3 hrs. And payment options were deleted |
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This issue is a total disgrace to GitHub... |
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same here |
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Same here. And the worst is that M$ charged me for copilot after trial has ended and i didn't used it. |
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~600 days, still the same issue! 🙂 |
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That is strange - I would contact GitHub support and let them know about the issue. I'm sure they will help resolve.
https://support.github.com/request