Zoom launch fails 2023 #1170
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Update: I hastily opened this issue and was using an incomplete run sequence. Please refer to my revised first post and note the new |
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FYI |
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And further logs of |
ksco
added a commit
to ksco/box64
that referenced
this issue
Dec 27, 2023
ptitSeb
pushed a commit
that referenced
this issue
Dec 27, 2023
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Zoom should be working again. |
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@ksco, with latest box64, Zoom successfully launches, however, two dialogs now appear upon launching. |
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I don't see the error report window on my side, not sure what happened. |
Also the gui elements on the main Zoom Home page are flickering and glitching occasionally. Most notably, running |
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No, zoom works fine on my side now, |
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I think the crash report is due to the gpu process failing to start, as documented in zoom_stdout_stderr.log |
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That |
It does still fail. |
I think you're not using the same version as mine, can you download the version mentioned above and try again? just to be sure. Delete or move |
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OK I have freshly downloaded Zoom from this exact link and moved the extracted The first time I ran @ksco, on another day, would you be interested in remote connecting to my system to experience the issue for yourself and troubleshoot the issue in a more rapid way? |
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Sure. |
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@Botspot no issues using decrapified zoom. The issue you were having with gpu process errors is likely a result of the original pi-apps script overwriting CEF with an older version from ryanfortner's repo. PiOS Bookworm ARM64 on Pi5 and Ubuntu Jammy ARM64 on Nintendo Switch cd ~/zoom
box64 ./ZoomLauncherno gpu process errors observed version=5.17.1.1840
rm -rf "${HOME}/zoom" ~/zoom_x86_64.tar.xz* ~/zoom_x64_libs.zip* ~/zoom_x64_libs
wget "https://zoom.us/client/${version}/zoom_x86_64.tar.xz" || wget 'https://zoom.com/client/latest/zoom_x86_64.tar.xz'
tar -xf ~/zoom_x86_64.tar.xz
rm -f ~/zoom_x86_64.tar.xz
echo "[Desktop Entry]
Name=Zoom
Exec=box64 ${HOME}/zoom/ZoomLauncher %u
Path=${HOME}/zoom/
Type=Application
Comment=x86_64 version of software platform used for teleconferencing using Box64
Categories=Network;
StartupNotify=true" > ~/.local/share/applications/zoom.desktop |
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Zoom is working as expected now. Closing as resolved. |
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This has been an issue for quite a while now, but there was a workaround which I will explain below.
To reproduce: (assuming pi-apps is installed on an ARM64 OS - I'm using the 4k pagesize kernel on a Pi5 running PiOS Bookworm)
The output: (click to expand)
The workaround: It seems that I encountered this issue long ago, but at the time it was easily solved by launching Zoom with this command instead:
box64 ./ZoomLauncher. However,box64 ./ZoomLauncherno longer works: after a small amount of output, it will exit back to the command line without any error or non-zero exit code.Here is the output from running
box64 ./ZoomLauncher:TL;DR Zoom cannot launch anymore. I am unsure if a box64 update broke functionality, or if an update to Zoom is the cause of the issue. I am hoping that with this information, you @ptitSeb can find an easy fix.
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