This project was envisioned to solve an issue that the Veteran Affairs office has with not being able to answer
the questions of veterans in a timely and efficient manner.
VIPR is a veteran information portal, remote where veteran’s can voice their questions, concerns or requests for
information and then have a single person answer the question for the veteran.
This project is based on a RFP from the Veteran’s Affairs Department back in 2016.
Benefits `Veteran has a single place to go to ask questions, concerns or information requests Requests are answered by help desk personnel that will research the request/issue and respond promptly without having the veteran go to or call multiple places to get an answer