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ko_fi: zusordev |
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# Troubleshooting | ||
If the add-on isn't working for you, try these steps | ||
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# The add-on isn't working/stopped working | ||
This is for when you're suddenly back to new twitter or never got back to old twitter. | ||
For other issues check known issues below or [submit a new issue](https://github.com/ZusorCode/GoodTwitter/issues). | ||
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First, try hard refreshing twitter. Shift+Click on [reload](https://i.imgur.com/Eai0GOG.png) in the twitter tab. | ||
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Next, try clearing cookies for twitter. Click on [info](https://i.imgur.com/6Tpv9gY.png), | ||
then WAIT for the [clear cookies button](https://i.imgur.com/VwNMUpm.png) and click it. Now just click [remove](https://i.imgur.com/ZykdWVt.png). | ||
You'll have to log back in. That should fix most issues. | ||
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If that still didn't work, try reinstalling goodtwitter by going to the [store page](https://addons.mozilla.org/en-US/firefox/addon/goodtwitter/), | ||
clicking remove then installing it again. | ||
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One issue could also be Firefox not being updated. [Click on menu](https://i.imgur.com/kLqsDJD.png), [help](https://i.imgur.com/ADRNJuH.png), | ||
then [about](https://i.imgur.com/DDl1lic.png), then make sure [firefox is up to date](https://i.imgur.com/B53WtWW.png). | ||
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If all that didn't work create an issue on GitHub [here](https://github.com/ZusorCode/GoodTwitter/issues) | ||
# Known issues | ||
## Copy and Paste is bugged | ||
Copy and Paste should be working for text. It won't work for images unfortunately, I don't really know how to fix it. | ||
Refer to issue [#4](https://github.com/ZusorCode/GoodTwitter/issues/4). | ||
## Videos/GIFs are not loading | ||
This happens sometimes. Shift+Click on [reload](https://i.imgur.com/Eai0GOG.png) and it should be fixed. | ||
Refer to issue [#9](https://github.com/ZusorCode/GoodTwitter/issues/9). | ||
## Videos are Pitched down | ||
No fix yet. Issue [#6](https://github.com/ZusorCode/GoodTwitter/issues/6). |