Add events analytics in the new form

[bacharakis]

Adding events analytics in our new form will help us understand where our users drop off.

[karlcow]

I'm not confortable with this for the project. I understand the rationale behind it.
Before trying to do more tracking, I would prefer we evaluate the success rate of the current project. That was the goal of the A/B testing. We still do not know if we want to adopt this new form.

[bacharakis]

Hey @karlcow , this is for evaluating the success rate of the new form. Currently, we identified some issues that we can't understand unless we get more information on where users drop off.

This is something that we have agreed with @miketaylr and @adamopenweb a few months ago. The only reason not implementing it before was because we assumed that we won't need to.
In any case, we need the metrics just to understand how the form is performing (currently is a blackbox) for properly evaluating it. We can later drop them.

[adamopenweb]

I agree that we should remove this level of tracking once the evaluation is complete.

@karlcow Currently we are seeing that the completion rate of the new form is much lower. This is somewhat expected, but it is also not producing an acceptable level of valid reports compared to the current form. The event data will help us understand where users are dropping off in the process so we can determine the next steps.

[miketaylr]

@bacharakis do we think we can remove this tracking now? Or are we still learning from it?

[bacharakis]

Yes, I think you can remove it now :)

…

On Tue, May 12, 2020 at 7:21 PM Mike Taylor ***@***.***> wrote: @bacharakis <https://github.com/bacharakis> do we think we can remove this tracking now? Or are we still learning from it? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#3100 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAK6LIGKSZO6RAY7KADAHXLRRGASZANCNFSM4JSSUEMA> .

-- Christos Bacharakis bacharakis.com