Server Error: 500 (Internal Server Error)

[suneyo21]

I was able to install the script without any issues, but i am having this error "Server Error: 500 (Internal Server Error)" upon accessing it, and i cant see any logs on apache.

[suneyo21]

Still having this error. I tried a lot of changes changing permission and conf files including the article below, the worst part is no error appearing on apache logs.

http://askubuntu.com/questions/413887/403-forbidden-after-changing-documentroot-directory-apache-2-4-6

[suneyo21]

My os is Ubuntu 14.04.2 LTS

[meganeshkadam]

Hi
I faced the same issue and tried to resolve it with the help of snipe...
it seems this script does not create the database..

[diclophis]

I think this is related to changes in the artisan expect script:

snipeit-ansible/templates/artisan_expect.exp.j2

Line 9 in 50605c3

expect "Do you want to seed your database with dummy data? (deafult is yes):" {send "yes\r"}

[jmac810]

Here is what the output is.

[ghost]

i just installed snipe-it on Ubuntu 14.0.4 results OK=27 changed=23 failed =0

i browse to the server and i get
Whoops!
Server Error: 500 (Internal Server Error)

any quick fixes ?

[diclophis]

@alshawwa we were able to get it to run by updating the artisan expect script..

- name: Add expect installation script for Artisan (this is custom)
  template: src=artisan_expect.exp.j2 dest={{ snipeit_source }}/artisan_expect.exp mode=0755

Then we added our custom template that looks like this:

#### templates/artisan_expect.exp.j2

#!/usr/bin/expect

spawn php artisan app:install

expect "Please enter your first name:" {send "{{ admin_first_name }}\r"}
expect "Please enter your last name:" {send "{{ admin_last_name }}\r"}
expect "Please enter your user email:" {send "{{ admin_email }}\r"}
expect "Please enter your user password (at least 8 characters):" {send "{{ admin_password }}\r"}
expect "Do you want to seed your database with dummy data? y/n (default is yes):" {send "yes\r"}
expect "Do you really wish to run this command?" {send "yes\r"}
expect "Do you really wish to run this command?" {send "yes\r"}

expect eof

[ghost]

yup got it working
thanks!

[ccarter2424]

Hey Guys same problem and unsure of how you have fixed it?
What files do i need to edit??

Sorry total newbie!!

Thanks in advance

[msivaklsg]

Hi Guys,

Any way someone can post detailed instructions on how to fix the 500 error?

Thank you much!

[ghost]

what i did was i re-ran install.sh from the snipe-it-2.x.x source and when asked to autocreate database username and password , i chose to manually set them up and then everything started working fine.

[msivaklsg]

Thanks. Rebooted the server, and re-ran install.sh and its working like a charm!!

Thank you! Thank you! Thank you!

[patgmac]

Has anyone figured out a fix for this yet? Re-running install.sh has not worked for me.

[ghost]

when you re-ran install.sh it and got to the database creation did you let the script auto generate passwords or did you set your own?
is your server running anything else other than snipe-it ?

[patgmac]

I've tried both ways, even tried with a vagrant install. This is a brand new Ubuntu VM with nothing else on it. I've also tried deleting the db and user so the script can re-create them.

Create MySQL accounts
mysqladmin: connect to server at 'localhost' failed
error: 'Access denied for user 'root'@'localhost' (using password: NO)'

[ghost]

@patgmac try that script , i tried it on 3 different Ubuntu flavors and it worked just fine.

###remember to set your own sql passwords when asked by the install.sh script , do not let it auto generate passwords####

can be downloaded from http://1drv.ms/1Giahjt , then " sudo bash snipeinst.sh"
or
you can sudo each command in the script file , whatever makes you feel conformable

[jmcilhargey1]

I had similar issues running ubuntu 14.04 LTS and had to run command below to get the database successfully set up.

/opt/snipe-it php artisan app:install

Issue resolved by using following link.

snipe/snipe-it#797