Prod: Configure the send email notification delivery status to VA Profile

[MackHalliday]

User Story - Business Need

We want to improve the management and reliability of email data within the VA system in collaboration with VA Profile by

• Tracking delivered and bounced emails, specifically identifying hard bounces (permanent failures) and soft bounces (temporary issues).
• VA Notify will support VA Profile by providing real-time data on email deliverability.
• Utilizing existing infrastructure and celery tasks to minimize new development efforts.

• Ticket is understood, and QA has been contacted (if the ticket has a QA label).

User Story(ies)

As a VA Notify Developer,
I want properly configure and test new feature to send email notification delivery status to VA Profile in the Production environment.
So that we can ensure the new feature functions as expected in the Production environment.

Additional Info and Resources

• See ticket Send VA Profile data on Email Notification Delivery status #1770
• See Implementation Plan
• Note that everything should be configured for Prod and that we want to manually enable the feature flag, test with VAProfile and then open a PR with code to enable the flag.

Engineering Checklist

• Confirm bearer token ssm parameter is populated for prod
• Enable feature flag in Production environment
• Coordinate with VA Profile to conduct integration tests
  • Verify that POST requests send accurate and complete email delivery status data.
  • Ensure error handling processes are properly logging and managing errors.
  • Obtain QA approval after successful testing of all scenarios in the Production environment. QA not necessary on this ticket.
• Update the Slide deck with the key win and a demo slide

Acceptance Criteria

• The new features can send delivery status data on ALL email notifications
• Any errors, whether expected or unexpected, are logged and handled gracefully

QA Considerations

• Shadow the VAProfile testing

[cris-oddball]

Hey team! Please add your planning poker estimate with Zenhub @EvanParish @kalbfled @ldraney @MackHalliday @mchlwellman

[mjones-oddball]

Marked as blocked because we can't do this ticket until VA Profile creates and provides their prod endpoint. There's also a dependency on finishing the integration in QA (Staging/Perf) first.

[k-macmillan]

Okay to keep.

[kbelikova-oddball]

VA Profile's Prod launch date is Sept 10

[mjones-oddball]

This is no longer blocked. @EvanParish has the info for the prod endpoint.

[EvanParish]

Yes. The endpoint is the same and the token has been placed in ssm.

[EvanParish]

I think this was accidentally closed on the merge. I will verify with VA Profile that this is working before closing the ticket. The feature flag has been enabled and the code is on it's way through the environments.

[EvanParish]

It looks like we are getting a 200 response back from VA Profile, so that's a good sign!
Just waiting on confirmation from Ian on the VA Profile team to confirm everything is looking good to them.

[EvanParish]

It looks like everything is good on the VA Profile side as well. Done!