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Update documentation with arrears information #3791

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mattbk opened this issue Sep 18, 2015 · 9 comments
Closed

Update documentation with arrears information #3791

mattbk opened this issue Sep 18, 2015 · 9 comments

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@mattbk
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mattbk commented Sep 18, 2015

WHY IS MY TEAM RECEIVING LESS NOW THAN IT WAS BEFORE?

Should this section have a link to how the arrears charging works? Because if we're charging in arrears now, Teams (and hence ~users) may not receive a payment for weeks at a time, especially if there is only one giver, who happens to only give to one team.

Example:
Alice gives $1 to Team Bob every week, and $0 to other teams.
Team Bob only receives from Alice.
It takes 10 weeks for Alice to build up enough to be charged, at which point Bob receives $10 all at once...and then drops down to receiving $0 per week for 10 more weeks.

Am I correct in assuming that "Taking" at the top of each ~user page includes those pledges that have not yet been charged? I thought I read somewhere that this was an average derived from other data.

@mattbk
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mattbk commented Sep 18, 2015

If this is the case, might it make sense to have pledged donations show up in the history? There would need to be a way to avoid doubling the bookkeeping though.

ETA: #3612 (comment)

@chadwhitacre
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[M]ight it make sense to have pledged donations show up in the history?

Yeah, I think so.

@mattbk
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mattbk commented Sep 25, 2015

I think this is happening here: https://gratipay.freshdesk.com/helpdesk/tickets/3169, but it's hard for me to see because ~users donating to each Team are now hidden (why we need #3612).

@mattbk
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mattbk commented Oct 9, 2015

#3378 (comment)

@mattbk
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mattbk commented Oct 9, 2015

See also #3794

rohitpaulk added a commit that referenced this issue Oct 11, 2015
@rohitpaulk
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If this is the case, might it make sense to have pledged donations show up in the history?

I don't think it makes sense to put them in the history (because that's for actual payments), but it is important to expose this in the UI. I think the perfect place would be the 'receiving' tab for teams.

@mattbk
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mattbk commented Oct 11, 2015

Yes.

@chadwhitacre
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!m @rohitpaulk @mattbk

@chadwhitacre
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Should this section have a link to how the arrears charging works?

Done on #3840.

might it make sense to have pledged donations show up in the history?
I don't think it makes sense to put them in the history

Looks like that convo is picked up on #3834.

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