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chore: merge devel -> main
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@@ -10,7 +10,7 @@ As a user within the Rocky Linux and Rocky Enterprise Software Foundation ecosys | |
| **Owner** | Infrastructure Team & Identity Management Team | | ||
| **Email Contact** | [email protected] | | ||
| **Email Contact** | [email protected] | | ||
| **Mattermost Contacts** | `@label` | | ||
| **Mattermost Contacts** | `@label` `@neil` `@tgo` | | ||
| **Mattermost Channels** | `~Infrastructure` | | ||
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## General Information | ||
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@@ -28,9 +28,13 @@ If your intention is to keep your account active and hide your personal informat | |
2. Select the checkbox for `Private` | ||
3. Save. | ||
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## Mattermost Accounts | ||
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While we are working to integrate Mattermost with Rocky Account Services, at this time, Mattermost accounts are still separate and are not included in a typical PDR Delete Request. If you wish to have your Mattermost account removed, you may follow the instructions below and indicate which account you would like to be removed. If submitting via email, please send from the address associated with the account you wish to have removed. If a different email address is used, the request will need to be validated with the account's proper address prior to actioning the request. For security reasons, we are not able to reveal the email address associated with any account name. | ||
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## Submitting a Request | ||
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To submit a request, you may either [email](mailto:[email protected][email protected]&subject=PDR%20Delete%20Request&body=%23%23%23%23%20Personal%20Data%20Request%20-%20Remove%20%23%23%23%23%0D%0A%0D%0AThis%20ticket%20is%20for%20the%20removal%20of%20my%20Personal%20Data%20that%20is%20attached%20to%20my%20(%7Buser%7D)%20account.%0D%0A%0D%0A%23%23%23%23%20Provide%20the%20following%20information%20%23%23%23%23%0D%0A%0D%0APlease%20fill%20in%20the%20following%20information%20to%20authorize%20the%20removal%20of%20your%20personal%20information.%0D%0A%0D%0AUsername%3A%20%3CUSER%3E%0D%0ADate%3A%20%3CDATE%3E%0D%0AEmail%20Address%3A%20%3CEMAIL%3E%0D%0A%0D%0A%23%23%23%23%20Information%20%23%23%23%23%0D%0A%0D%0ACreating%20this%20ticket%2FSending%20this%20email%2C%20I%20am%20aware%20of%20the%20following%3A%0D%0A%0D%0A*%20During%20processing%2C%20my%20account%20will%20be%20disabled%20and%20I%20will%20no%20longer%20be%20able%20to%20login%0D%0A*%20During%20processing%2C%20my%20account%20will%20be%20removed%20from%20all%20applicable%20groups%20in%20Account%20Services%0D%0A*%20During%20processing%2C%20my%20account%20will%20be%20set%20to%20%22private%22%20in%20Account%20Services%0D%0A*%20Signatures%2Fconsent%20to%20the%20agreements%20(such%20as%20the%20Rocky%20Open%20Source%20Contributor%20Agreement)%20will%20be%20remain%20for%20record%20keeping%0D%0A*%20The%20ticket%20filed%20for%20this%20request%20will%20be%20set%20to%20private%20and%20I%20will%20be%20notified%20of%20its%20closure.%0D%0A%0D%0A%23%23%23%23%20Comments%20%23%23%23%23%0D%0A%0D%0A(If%20you%20have%20additional%20comments%2C%20you%20may%20leave%20them%20here.)) us or you may open a ticket at our [Bug Tracker](https://bugs.rockylinux.org) | ||
To submit a request, you may either [email](mailto:[email protected][email protected]&subject=PDR%20Delete%20Request&body=%23%23%23%23%20Personal%20Data%20Request%20-%20Remove%20%23%23%23%23%0D%0A%0D%0AThis%20ticket%20is%20for%20the%20removal%20of%20my%20Personal%20Data%20that%20is%20attached%20to%20my%20(%7Buser%7D)%20account.%0D%0A%0D%0A%23%23%23%23%20Provide%20the%20following%20information%20%23%23%23%23%0D%0A%0D%0APlease%20fill%20in%20the%20following%20information%20to%20authorize%20the%20removal%20of%20your%20personal%20information.%0D%0A%0D%0AUsername%3A%20%3CUSER%3E%0D%0ADate%3A%20%3CDATE%3E%0D%0AEmail%20Address%3A%20%3CEMAIL%3E%0D%0A%0D%0A%23%23%23%23%20Information%20%23%23%23%23%0D%0A%0D%0ACreating%20this%20ticket%2FSending%20this%20email%2C%20I%20am%20aware%20of%20the%20following%3A%0D%0A%0D%0A*%20During%20processing%2C%20my%20account%20will%20be%20disabled%20and%20I%20will%20no%20longer%20be%20able%20to%20login%0D%0A*%20During%20processing%2C%20my%20account%20will%20be%20removed%20from%20all%20applicable%20groups%20in%20Account%20Services%0D%0A*%20During%20processing%2C%20my%20account%20will%20be%20set%20to%20%22private%22%20in%20Account%20Services%0D%0A*%20Signatures%2Fconsent%20to%20the%20agreements%20(such%20as%20the%20Rocky%20Open%20Source%20Contributor%20Agreement)%20will%20be%20remain%20for%20record%20keeping%0D%0A*%20The%20ticket%20filed%20for%20this%20request%20will%20be%20set%20to%20private%20and%20I%20will%20be%20notified%20of%20its%20closure.%0D%0A%0D%0A%23%23%23%23%20Comments%20%23%23%23%23%0D%0A%0D%0A(If%20you%20have%20additional%20comments%2C%20you%20may%20leave%20them%20here.)) us or you may open a ticket at our [Bug Tracker](https://bugs.rockylinux.org). | ||
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### Ticket Request | ||
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@@ -46,6 +50,10 @@ Click the [following link](https://bugs.rockylinux.org) to open our bug tracker. | |
7. Fill out the form appropriately. Do not remove data that starts that contains `{}` and ensure you have read the "Information" section. You may fill in comments as you see fit. | ||
8. Click `Submit Issue` at the bottom | ||
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#### Alternative Ticket Process | ||
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The bug tracker above provides a private way to ask for account deletion. For any account-related actions, up to and including deletion, we also welcome tickets to be created on the [infrastructure/meta](https://git.resf.org/infrastructure/meta/issues) issue tracker on git.resf.org. You may sign-in with keycloak to this service using your Rocky Account Services account, which we can additionally use to validate your ownership of the account. When creating a new issue, you may select the 'Account Requests - Personal Data Request' as the template. | ||
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### Email Request | ||
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Click the [following link]( mailto:[email protected][email protected]&subject=PDR%20Delete%20Request&body=%23%23%23%23%20Personal%20Data%20Request%20-%20Remove%20%23%23%23%23%0D%0A%0D%0AThis%20ticket%20is%20for%20the%20removal%20of%20my%20Personal%20Data%20that%20is%20attached%20to%20my%20(%7Buser%7D)%20account.%0D%0A%0D%0A%23%23%23%23%20Provide%20the%20following%20information%20%23%23%23%23%0D%0A%0D%0APlease%20fill%20in%20the%20following%20information%20to%20authorize%20the%20removal%20of%20your%20personal%20information.%0D%0A%0D%0AUsername%3A%20%3CUSER%3E%0D%0ADate%3A%20%3CDATE%3E%0D%0AEmail%20Address%3A%20%3CEMAIL%3E%0D%0A%0D%0A%23%23%23%23%20Information%20%23%23%23%23%0D%0A%0D%0ACreating%20this%20ticket%2FSending%20this%20email%2C%20I%20am%20aware%20of%20the%20following%3A%0D%0A%0D%0A*%20During%20processing%2C%20my%20account%20will%20be%20disabled%20and%20I%20will%20no%20longer%20be%20able%20to%20login%0D%0A*%20During%20processing%2C%20my%20account%20will%20be%20removed%20from%20all%20applicable%20groups%20in%20Account%20Services%0D%0A*%20During%20processing%2C%20my%20account%20will%20be%20set%20to%20%22private%22%20in%20Account%20Services%0D%0A*%20Signatures%2Fconsent%20to%20the%20agreements%20(such%20as%20the%20Rocky%20Open%20Source%20Contributor%20Agreement)%20will%20be%20remain%20for%20record%20keeping%0D%0A*%20The%20ticket%20filed%20for%20this%20request%20will%20be%20set%20to%20private%20and%20I%20will%20be%20notified%20of%20its%20closure.%0D%0A%0D%0A%23%23%23%23%20Comments%20%23%23%23%23%0D%0A%0D%0A(If%20you%20have%20additional%20comments%2C%20you%20may%20leave%20them%20here.)) to open an email draft to us to start the process. |