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DEPRECIATED — Confid agreement

Nina Eleanor Alter edited this page Feb 21, 2022 · 1 revision

NOTE

The below was created when UX for SecureDrop was entirely crowdsourced and not led by FPF. Since, far more rigor has been brought to the process—in large part to un-bias findings from prior outreach restrictions to only orgs in the internet freedom community. Also, to bring best practices in UX, to research for SD (so, no, sending participants a transcript of what they said, is not a part of that).

Please find equivalent document in the GDrive.

Original page contents

Dear /name/,

Thank you for taking to participate in our SecureDrop user research.

As part of this process, we want to reassure you that we take our confidentiality obligations to you extremely seriously.

To sum up: We will regard everything you tell us as confidential. We will send you the audio recording and its checksum, and we ask you to authorize the transcript or redact it as you see fit. We then delete our copy of the audio recording.

To break it down in more detail:

  • With your permission, we will record the audio of our conversation
  • We will send you a copy of the audio recording
  • We then transcribe the audio
  • We will send you the transcript to make sure we've not misrepresented what you've said
  • We will include in the transcript document a checksum of the audio file, so both parties can later re-verify the recording if needed.
  • You have the right to request anything to be removed from the transcript
  • After you sign off on the transcript, we delete our copy of the audio recording
  • All we keep is a digitally signed version of this promise to you, the transcript, your email authorizing it, and the checksum of the audio file.
  • We will handle the transcript in line with our research guidelines: https://github.com/freedomofpress/securedrop-ux/wiki/User-Research-Guidelines

/should summarize salient points here/

Please let me know if you have any questions or concerns about this process.

Thank you so much for your time!

Warmly,

/user researcher name/

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